Legal
Privacy Policy
Effective Date: May 18, 2026
At Northstar Dog Threads ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have. We are a small family business based in Northlake, Texas, operating only within the United States.
Our Promise
We do not sell, rent, or trade your personal information to third parties. Ever.
1. Information We Collect
We only collect information you choose to share with us:
Newsletter Sign-Ups
If you opt in to our newsletter, we collect your email address and, optionally, your name.
Contact Form Submissions
When you send us a message, we collect your name, email address, and the contents of your message so we can respond.
Orders
When you place an order, our checkout is processed by Shopify, which collects your name, shipping address, email, phone number (if provided), and payment information. Payment details are handled securely by Shopify and its payment processors — we never see or store your full payment card number.
2. How We Use Your Information
We use your information only for the purposes you'd expect:
- ✔To process and ship your orders
- ✔To respond to your questions and requests
- ✔To send newsletter updates if you have opted in
- ✔To improve our products and customer experience
- ✔To comply with legal obligations
3. How We Share Information
We do not sell your personal information. We share information only with the trusted service providers we need to run our business:
- →Shopify — our ecommerce platform and payment processor
- →Shipping carriers (e.g., USPS, UPS) — to deliver your orders
- →Email service providers — to send newsletter and order communications
- →Legal authorities — if required by law
4. Cookies & Analytics
Our website may use cookies and similar technologies to help the site function, remember your cart, and understand how visitors use our site. You can disable cookies in your browser settings, but some features may not work properly without them.
5. Data Security
We take reasonable measures to protect your information. Payments are processed securely through Shopify using industry-standard encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
You have control over your information:
- •Unsubscribe from our newsletter at any time using the link in any email
- •Request access to the personal information we have about you
- •Request deletion of your personal information (subject to legal recordkeeping requirements)
- •Correct any inaccurate information we have on file
To make any of these requests, email us at Hello@northstardogthreads.com.
7. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
8. State Privacy Rights (US Residents)
Depending on where you live in the United States, you may have additional rights under your state's privacy laws (such as California's CCPA/CPRA). Because we do not sell personal information and only collect what is necessary to serve you, most state-specific rights are already honored as part of our standard practices described above. To exercise any state-specific rights, contact us at the email below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Effective Date" at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
Questions about this Privacy Policy or your information? We're happy to help.